UX research & UI design for websites & web apps

Power your B2B website with UX research

UX Research, UI Design & GoingClear

When we at GoingClear work on B2B website redesign & development projects, UX research is a key project phase to work on & deliver prior to the high-fidelity design phase beginning. Not all website project require a deep dive into UX research, but for larger B2B and enterprise websites or complex user journeys that need that validation, we deliver the proper UX research to document.

 

From information architecture, screen wireframes, interaction models and delivering for the right personas to developing thoughtful customer(user) journey maps that display the entire end to end process, our B2B website projects turn out that much better in an evolved and conversion-driven website that’s ready to support sales & marketing initiatives. Then with the journeys mapped, into the UI design & build phase we go with modern, fresh and clear design!

Typical use cases that our UX & UI solutions solve

B2B Website Redesigns with UX Research

You are working through a B2B website redesign & dev project and need UX research

UI Refresh of Existing Web Application

You have an existing web app that is dated and needs a fresh new modernized UI design

Rebrand Consistency

You went through a rebrand and want your web app product to be consistent

Initial UI Design Screens

You have a new web app based startup & need the initial UI design to support your vision. Optional support to deliver coded HTML/CSS files

Key benefits of GoingClear’s UX & UI services

Focused UX research with a lens of conversion-driven evolved B2B websites
Custom thoughtful UI designed by our senior in-house team
Aligned to remove friction and advance users to their winning next steps
Not ready for fully designed UI, we have you covered with our aspirational UI services where we can share vision UI elements
Subtle engagement effects & design kits developed for all interactions
Figma as our go-to with shared project files for easier group work
Go deeper with UX research when needed, but also stay lean with just UI when your user pain is mainly already validated

Samples of our work

HelloTeam
SaaS Web Design, Web Development, Branding & UI

SaaS Web Design, Web Development, Branding & UI

HelloTeam

About HelloTeam

HelloTeam is an employee retention platform that works with the world’s most innovative organizations, from start-ups to Fortune 1000 companies, that recognize the value of an engaged, connected, and inspired workforce.

How GoingClear Helped

GoingClear initially aligned with HelloTeam to work on a light branding/logo modernization and complete B2B website design & development project, which also included a healthy amount of custom-branded visual graphics & elements to leverage throughout their website within key pages & sections.  During the initial kickoff, planning and design phase, it turned into more where we started to explore related design elements from more branding and collateral to the early discussions around their product UI. Their product UI was a web-based app (web application) that, although it had strong core features and elements, was lacking in the actual UI design. The HelloTeam had strong product marketing and knowledge around the pain and needs of users, so a deep dive on UX research wasn’t required, but more so taking their existing UI and redesigning a fresh new product UI for their web app that aligned with their refreshed modernized branding we worked on and provided that lighter friction free environment for their web app users. It was a pleasure working with their team, and are excited to continue to support them through ongoing website optimization, CRO, and related digital product UI optimization as well.

Novanta Photonics
Enterprise B2B Web Design & Development

Enterprise B2B Web Design & Development

Novanta Photonics

About Novanta Photonics

Novanta is a trusted technology partner to medical and industrial OEMs (original equipment manufacturers), with deep proprietary expertise in photonics, vision, and precision motion technologies. We engineer mission-critical core components and subsystems that deliver extreme precision and performance, enabling our customers to improve productivity, to achieve breakthrough performance, and to enhance people’s lives.

How GoingClear Helped

This enterprise website design project for client Novanta Photonics started with them seeking a partner in the B2B web design and development space to work closely with them to design and develop their new, large-lead-gen-focused website. One of the challenges with building was that Novanta Photonics acquired four well-known brands in their space, each with its own website and complex B2B product catalog, and each with its own SEO domain authority that needed to be preserved and carried over. Working through this project from the hefty sitemap planning & information architecture phase to the web design phase went well and stayed on track.  The web development coding phase took time to optimize their dynamic content, the advanced product catalog flow, and the ability to edit different components within a WordPress CMS. The website also had to support easy integration of Salesforce & and Pardot embedded forms. After their website launched, website admin training was completed, and SEO domain authority was preserved, we continued to work through B2B SEO & technical website optimization to strengthen their website presence in search and rank for key terms and phrases that helped lead gen efforts, which was all tracked through their integrated website forms into their CRM.

Fabreeka
Global B2B Manufacturing Website Redesign with HubSpot Integration

Global B2B Manufacturing Website Redesign with HubSpot Integration

Fabreeka

About Fabreeka

Fabreeka brings over 100 years of expertise in shock control and vibration isolation since its founding in 1918. Headquartered in Stoughton, MA, and operating globally with offices in Germany, the UK, Taiwan, China, and Korea, Fabreeka is a leading supplier of high-quality products and first-class service, backed by many years of experience and a strong commitment to innovative solutions.

 

Key challenges they were facing:

  • Dated visual website presence and look & feel
  • Poor website architecture with a difficult user navigation flow
  • SEO indexability challenges causing Google Search Console errors
  • Difficult to use the WordPress admin interface
  • Under-optimized HubSpot marketing automation (forms, CTAs, & non-flex modules)
  • Disconnected blog on a sub-domain not centralized into the main website

How GoingClear Helped

GoingClear partnered with the Fabreeka marketing team to redesign and develop their new B2B website. Prior to this new site, they had a dated website that had a difficult-to-manage WordPress admin interface and non-mobile-friendly optimized pages. In addition to setting a fresh new design system for their new website and working through custom internal pages for the most high-impact pages, we also created custom search and filtering options for users, as well as a clear backend structure to manage dynamic content and pages that relate to other website elements, such as product documents and collateral.  Outside of those core website features, the project also involved delivering a multilingual website that used English as the primary language, but also offered simplified Chinese, French Canadian, and German language translations. Did we mention this new website had to be fully designed and developed within 5.5 weeks for an important internal marketing initiative they had planned? The project was on track, delivered on time, and the team at Fabreeka was impressive, consistently providing timely feedback and holding ad hoc meetings for review sessions as needed to meet milestone dates. Overall, it was a pleasure to work with the marketing team at Fabreeka and we look forward to supporting their ongoing website optimization needs.

Metrics

The metrics below are based on comparing 90 days prior to the website launch date with the 90 days after launch.

Key Metric 1 of 3

69% increase in organic search sessions

Key Metric 2 of 3

394% increase in AI SEO referrals

Key Metric 3 of 3

27% increase in website conversions of organic traffic

Boxing for Fitness
Custom Web Application with Directory, Maps Integration & Membership

Custom Web Application with Directory, Maps Integration & Membership

Boxing for Fitness

About Boxing for Fitness

A community built on a strong foundation. Disciplined, Confidence, Patience and Empowered are just some of the words to describe this community – “BFF”, Boxing For Fitness is growing to the largest and best brand in this one of a kind industry. Creating the largest community and unifying a culture that has grown around the world.

How GoingClear Helped

What an exciting startup company to work with. With Boxing For Fitness, big goals, a strong background and history within the industry, and a fantastic team and board of advisers. If you want to know what Boxing For Fitness is… think CrossFit or Zumba, but for Boxing and the boxing industry. With Boxing For Fitness officially trademarked, they needed an impressive, highly credible website interface design from the front-facing public pages to the back-end logged-in dashboard user interface areas for their three types of users, which are gyms, trainers, and individuals. By focusing on proper discovery, planning, and design, we achieved website credibility, according to Stanford University, through high-end design. In addition to the visual design, they needed a stable, scalable back-end and a CMS (Content Management System) to support this build. The end result was a mobile/tablet/desktop, responsive, Bootstrap-friendly approach using a Progressive Web App development framework with browser push notifications, geolocation, registration, eCommerce, sign-in, discounts for specific member types, and more. In addition, as we helped them launch their new progressive web app, we also provided our video production services to create a docu-style brand video to help brand their story and connect with their audience as there are so many web apps out there nowadays with little or no branding, so we wanted to help set Boxing For Fitness apart from the pack and maximize their digital presence. Watch a short video below for a summary of this web app project, as well as the video we produced for BFF, too! In addition, we designed associated marketing collateral print designs, trifolds, certificate design, one-sheets, postcards, and more.

“The experience was awesome. I've worked with other web developers before and I can really tell the difference in the professionalism, constant care of our web app to make it better, to make sure it was exactly what I wanted. I realy enjoyed the experience and I highly recommend GoingClear.”

Play
Orlando Maffucci
Founder, Boxing for Fitness
Organic Restaurants
Search Directory Website with Recurring eCommerce & Dashboard

Search Directory Website with Recurring eCommerce & Dashboard

Organic Restaurants

About Organic Restaurants

OrganicRestaurants.com is dedicated to connecting people who eat organic food with places that offer organic food options wherever they are in the world – while providing users the opportunity to rate and review listings in transparent detail so organic-minded people can find healthier choices.

How GoingClear Helped

GoingClear helped Organic Restaurants, Inc. with their branding to start, then worked through the front-end marketing and search directory website. Both from a UX/UI standpoint for the more marketing-related and search pages then into the restaurant manager dashboard along with eCommerce checkout screens and upgrade screens. A note to remove any extra friction along the digital user journey was key to making this project a success. Sometimes the simpler the outcome, the more thought and work go into pulling off “simple”. The new OrganicRestaurants.com website is launching shortly with this fresh new look and GoingClear is happy to have partnered to bring their new website & web app to life! Besides web & digital, GoingClear continues to help with G3 Agile Marketing, video production, marketing & sales collateral along with focused local and nationwide SEO.

Expert AI
B2B Enterprise AI Website Redesign, Creative & Video Animation

B2B Enterprise AI Website Redesign, Creative & Video Animation

Expert AI

About Expert AI

Expert AI, a publicly traded company in Italy and with 20 years in the business specializes in empowering organizations to transform data into knowledge and insight through its deep understanding of complex language. Their vision is to make anyone an expert with simple, powerful AI tools that capture the value of natural language and their mission is to create technology that transforms language into knowledge and insight. Expert AI works with some of the largest organizations and government agencies throughout Europe, the Americas and the Middle East.

How GoingClear Helped

Expert AI was entering the US Market and needed the right agency partner to introduce them via a modern and fresh new corporate website, refreshed and consolidated content/sitemap planning, website design, website development, branded design collateral, custom video animation and a complete set of new refreshed UI/UX for their web application and API tool. GoingClear stepped up to the challenge and delivered on each item working closely with their CMO, Product Manager, Head of Growth, developers and supporting marketing team. In addition, their website redesign project came along with preserving their SEO domain authority and a 10,000+ page content migration deliverable while preserving all SEO meta data and all within four different languages.

Before & After

B2B SaaS Web App Dashboard and Internal Screens

Top UX & UI FAQs

Do we need to run UX research for B2B website redesign & development projects?

Ideally, the answer is yes within the lens of letting us validate & document your user journeys as clear as we can before we move into the high-fidelity design phase. But then to note that if you already have your journeys documented or it’s a rather simple B2B website that has a small sitemap & navigation, then sometimes it can work where we take your intel and artificats that you already have as opposed to running net new UX discovery workshops.

We integrate UX research on B2B or enterprise website redesign & development projects and or custom web app design & development projects.

The main type of UI projects we work on are typically web application UI screens and views. Web app based product UI is what we lead with, then after that, native mobile app screens are secondary.  Note that for when we are working on web app UI product design, we are also designing for mobile web UI as well. Typically, we design within the Bootstrap grid system which typically works well by default for not just desktop, but for laptop, iPad and mobile screens as well. 

Great, you might know your product best and definitely better than us, so if you already have the research or know what you’d like, then we can simply move right into the UI phase where we are designing the user interface with the right widgets, notifications and elements that want for your users.

Yes! We enjoy working on UI design for progressive web apps. Essentially it’s almost the same as designing Product UI for web apps, but there can be more considerations for some of the additional functionality that a PWA offers.

UX & UI Project Request

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